Total Credits: 1 including 1 Personnel/Human Resources - Non-technical
The tools for managing performance and addressing misconduct are not identical. The failure to point this out to leaders has often resulted in the use of the wrong tool. Reinforcing good performance and securing improvements in performance requires skill in coaching employees, making effective requests, and providing effective feedback. This course provides practical knowledge and scripts for setting, communicating, and enforcing performance expectations, such that personal and employer liability is avoided.
Important CPE Credit Instructions_READ BEFORE WEBCAST UPDATED (442.7 KB) | Available after Purchase |
Performance Management Handout (2.5 MB) | Available after Purchase |
Michael J. Mirarchi is recognized as a leading expert in employment-related lawsuit prevention. As an Employee Relations Counselor, he is dedicated to helping employers stay litigation-free. Drawing from over 30 years of experience in employment and labor law, as an employer defense attorney and as a Human Resources Vice President, he developed a unique litigation-avoidance program. Through it, participants acquire significantly increased practical knowledge and a higher level of confidence in addressing employee relations issues than they have ever had before. He has presented his “Reset the Clock” program over 1,200 times to more than 30,000 leaders at employer facilities across North America. Mr. Mirarchi believes that the vast majority of leaders want to exercise their abilities with fairness, integrity and professionalism. Nevertheless, if you lead people long enough, there are plenty of opportunities to run into potential liability situations. In these situations, leaders who know what to do and how to do it have a tremendous advantage over those who don’t, in avoiding lawsuits. He has presented the HR Professional version of this program for SHRM Chapters across the country, annually for Dallas HR. In 2013, Mike was recognized as the first inductee into the HRSouthwest Conference Speaker Hall of Fame. Over the last 25 years, he has consistently been one of the highest-rated speakers, excelling in content, professionalism and delivery. In conjunction with various employer, industry and professional associations, he has conducted live TV broadcasts, webinars and on-line employee relations programs, in addition to presenting at their regional and national conferences. Mr. Mirarchi has a B.S. in Business Administration and a Law Degree from Seton Hall University.
Wed, Jul 09, 2025 - 10:00am to 11:01am AKDT
|
Thu, Jul 24, 2025 - 12:00pm to 01:01pm AKDT
|
Sat, Jul 26, 2025 - 08:00am to 09:01am AKDT
|
Sat, Aug 09, 2025 - 06:00am to 07:01am AKDT
|
Sat, Sep 13, 2025 - 10:00am to 11:01am AKDT
|
Tue, Sep 30, 2025 - 12:00pm to 01:01pm AKDT
|
Fri, Oct 10, 2025 - 06:00am to 07:01am AKDT
|
Tue, Oct 28, 2025 - 08:00am to 09:01am AKDT
|
Wed, Nov 05, 2025 - 10:00am to 11:01am AKST
|
Wed, Nov 26, 2025 - 12:00pm to 01:01pm AKST
|
Tue, Dec 02, 2025 - 06:00am to 07:01am AKST
|
Thu, Dec 18, 2025 - 08:00am to 09:01am AKST
|
Mon, Dec 29, 2025 - 10:00am to 11:01am AKST
|
Tue, Jan 13, 2026 - 12:00pm to 01:01pm AKST
|
Thu, Jan 29, 2026 - 06:00am to 07:01am AKST
|
Wed, Feb 04, 2026 - 08:00am to 09:01am AKST
|
Fri, Feb 27, 2026 - 10:00am to 11:01am AKST
|
Tue, Mar 03, 2026 - 12:00pm to 01:01pm AKST
|
Thu, Mar 19, 2026 - 06:00am to 07:01am AKDT
|
Sat, Apr 04, 2026 - 08:00am to 09:01am AKDT
|
Tue, Apr 21, 2026 - 10:00am to 11:01am AKDT
|
Wed, May 06, 2026 - 12:00pm to 01:01pm AKDT
|
Fri, May 29, 2026 - 06:00am to 07:01am AKDT
|
Wed, Jun 10, 2026 - 08:00am to 09:01am AKDT
|
Thu, Jun 25, 2026 - 10:00am to 11:01am AKDT
|
Wed, Jul 15, 2026 - 12:00pm to 01:01pm AKDT
|
Sat, Jul 25, 2026 - 06:00am to 07:01am AKDT
|
Thu, Aug 06, 2026 - 08:00am to 09:01am AKDT
|
Fri, Aug 28, 2026 - 10:00am to 11:01am AKDT
|
Managers and supervisors at all levels
08/2024
Please contact Anne Taylor for any complaints. anne.taylor@acpen.com, (972-377-8199).
Business Professionals' Network, Inc. is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org
Group Internet Based
Online Registration
Please contact the ACPEN help desk 1-877-602-9877 or help@acpen.com if you wish to cancel your attendance for a previously purchased webcast and are requesting a refund or transfer.