Gamed: Why Performance Targets and Incentives Fail and How to Fix Them
Total Credits: 4 including 4 Business Management & Organization - Non-technical
- Average Rating:
- Not yet rated
- Categories:
- ACPEN Industry Institute | Industry | Practice Management | Professional Development | Human Resources
- Faculty:
- Bernie Smith
- Course Levels:
- Basic
- Duration:
- 4 Hours
- License:
- Expires 30 day(s) after program date.
Description
Targets can be a powerful catalyst for remarkable achievements - from landing humans on the moon to eradicating smallpox and repairing the ozone layer. However, poorly designed targets can have severe consequences, potentially leading to executive imprisonment, corporate collapse, or even loss of life.
This course uses real-world examples and case studies to guide you through a practical, step-by-step process for crafting robust, effective, and credible targets for your organization. You'll learn how to harness the positive potential of targets whilst avoiding the pitfalls that can derail even the most well-intentioned performance initiatives.
Basic Course Information
Learning Objectives- Spot and understand the 33 common ways targets and incentives can go wrong
- Get to grips with the 15-step ROKET-DS design system
- Put the method into practice through hands-on workshop exercises
- Confidently apply ROKET-DS to your own business or your clients' organizations
Major Subjects
- Diagnosing problems with existing performance targets and incentives
- Designing performance targets (that work in the real world)
- Designing incentives the drive the intended behaviours and outcomes
- Avoiding common mistakes, problems and pitfalls with performance targets and incentives
Course Materials
| Important CPE Credit Instructions_READ BEFORE WEBCAST UPDATED (442.7 KB) | Available after Purchase | ||
| Course Handouts (1.3 MB) | Available after Purchase | ||
| Timed Outline (14.1 KB) | Available after Purchase | ||
Faculty
Bernie Smith Related Seminars and Products
Founder
Made to Measure KPIs
Bernie Smith, founder of Made to Measure KPIs, trains and coaches businesses to develop meaningful KPIs and present their management information in the clearest possible way to support good decision-making.
His approach has been adopted by many organisations, including Airbus, HSBC, UBS, Lloyd’s Register, Credit Suisse, Royal Bank of Scotland, LloydsTSB and many others. He has written twenty books on KPIs, regularly tops this category on Amazon and is a frequent key-note speaker on performance measurement.
Earlier in his career, Bernie, who qualified as a professional engineer, worked as a consultant leading teams delivering exceptional operational improvement in blue-chip companies using Lean and Six Sigma approaches. This broad industry experience has given him a unique perspective when it comes to developing KPIs to improve organisational performance.
Bernie lives in Sheffield, UK, with his wife Liz, two children and some underused exercise equipment.
Dates
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Tue, Jul 08, 2025 - 08:00am to 11:40am AKDT
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Thu, Jul 24, 2025 - 10:00am to 01:40pm AKDT
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Tue, Aug 05, 2025 - 06:00am to 09:40am AKDT
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Fri, Aug 22, 2025 - 08:00am to 11:40am AKDT
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Tue, Sep 02, 2025 - 03:00pm to 06:40pm AKDT
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Wed, Sep 24, 2025 - 06:00am to 09:40am AKDT
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Thu, Oct 09, 2025 - 08:00am to 11:40am AKDT
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Mon, Oct 20, 2025 - 10:00am to 01:40pm AKDT
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Sat, Nov 01, 2025 - 06:00am to 09:40am AKDT
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Thu, Nov 20, 2025 - 08:00am to 11:40am AKST
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Sat, Nov 29, 2025 - 07:00am to 10:40am AKST
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Wed, Dec 03, 2025 - 10:00am to 01:40pm AKST
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Mon, Dec 15, 2025 - 06:00am to 09:40am AKST
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Fri, Dec 26, 2025 - 08:00am to 11:40am AKST
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Fri, Jan 09, 2026 - 10:00am to 01:40pm AKST
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Tue, Jan 20, 2026 - 03:00pm to 06:40pm AKST
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Tue, Feb 03, 2026 - 08:00am to 11:40am AKST
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Thu, Feb 26, 2026 - 10:00am to 01:40pm AKST
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Wed, Mar 11, 2026 - 06:00am to 09:40am AKDT
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Mon, Mar 30, 2026 - 08:00am to 11:40am AKDT
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Thu, Apr 09, 2026 - 03:00pm to 06:40pm AKDT
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Tue, Apr 21, 2026 - 06:00am to 09:40am AKDT
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Sat, May 09, 2026 - 07:00am to 10:40am AKDT
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Mon, May 11, 2026 - 08:00am to 11:40am AKDT
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Thu, May 21, 2026 - 10:00am to 01:40pm AKDT
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Wed, Jun 03, 2026 - 06:00am to 09:40am AKDT
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Tue, Jun 30, 2026 - 08:00am to 11:40am AKDT
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Tue, Jul 07, 2026 - 10:00am to 01:40pm AKDT
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Thu, Jul 30, 2026 - 06:00am to 09:40am AKDT
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Tue, Aug 04, 2026 - 03:00pm to 06:40pm AKDT
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Wed, Aug 26, 2026 - 10:00am to 01:40pm AKDT
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Sat, Sep 05, 2026 - 06:00am to 09:40am AKDT
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Thu, Sep 10, 2026 - 06:00am to 09:40am AKDT
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Tue, Sep 29, 2026 - 08:00am to 11:40am AKDT
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Additional Info
Basic Course Information
Prerequisites NoneAdvanced Preparation None
Designed For
Business professionals who:
- Are tasked with creating new, effective, performance targets and incentives
- Those who need to fix existing, problematic, performance targets and incentive schemes
- Want a structured and practical design framework
Original Recording Date 09/2024
Course Developer Made to Measure KPIs
Date Added to Catalog 09/2024
Yellow Book No
Additional Information
Complaint Resolution PolicyPlease contact Anne Taylor for any complaints. anne.taylor@acpen.com, (972-377-8199).
Official Registry Statement
Business Professionals' Network, Inc. is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org
Instructional Delivery Method
Group Internet Based
Course Registration Requirements
Online Registration
Refund/Cancellation Policy
Please contact the ACPEN help desk 1-877-602-9877 or help@acpen.com if you wish to cancel your attendance for a previously purchased webcast and are requesting a refund or transfer.